Warranty Overview

Warranty Overview

All appliances sold by Appliora come with a minimum 12-month warranty, provided by the manufacturer or authorized distributor.

Because we work with a range of brands and suppliers, warranty periods and terms can vary between products. Some models may offer extended warranty periods (e.g. 2 years, 3 years, or more) – these will be noted on the individual product page or in the product documentation.

What the Warranty Generally Covers

In most cases, manufacturer warranty covers:

  • Manufacturing defects
  • Mechanical or electrical faults arising under normal domestic use
  • Parts and labour for repairs carried out by an authorized service agent

Warranty is intended for domestic use only, unless otherwise specified by the manufacturer.

What’s Usually Not Covered

While each brand has its own terms, warranty generally does not cover:

  • Damage caused by misuse, neglect, accident or improper installation
  • Damage from power surges, pests, or environmental factors
  • Normal wear and tear or cosmetic damage
  • Commercial or non-domestic use (unless the product is specifically rated for it)

Please refer to the manufacturer’s warranty card or documentation supplied with your product for full details.

How to Make a Warranty Claim

If you experience an issue with your appliance, please follow these steps:

  1. Locate your proof of purchase
    – Your Appliora order confirmation or tax invoice.
  2. Note the model number and serial number (where applicable).
  3. Contact us with:
    • Your full name
    • Order number
    • Model number
    • Description of the fault
  4. We’ll help connect you with the appropriate manufacturer service centre or distributor, or advise of the next steps.

In many cases, a technician may attend your home to assess and repair the appliance, in line with the manufacturer’s policy.

Your Consumer Rights

Nothing in this Warranty page limits or replaces your rights under Australian Consumer Law.
You may be entitled to a repair, replacement or refund where a product fails to meet consumer guarantees.

If you’re unsure whether an issue is covered, please contact us and we’ll do our best to help.